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Open Sales Order In QuickBooks® Enterprise

We were going over a few issues that we had identified in QuickBooks® Enterprise with one of our clients.  During the 2 hour meeting one of the salesmen asked why a certain Sales Order was still showing as open.  Our first response was, “Because it’s not closed,” which we quickly followed

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Packing Lists In QuickBooks®

I came across a client who was having trouble printing a packing list, in QuickBooks® Enterprise 2010, that displayed only one of the items on an invoice.  Here was there question followed by our answer. Q: I have a Sales Order that has three items on it.  Two of the items

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How Do I Drop Ship In Fishbowl?

Why doesn’t my inventory appear in the drop ship section of the inventory module in Fishbowl? This is a question we recently fielded from one of our clients.  After some review, we uncovered a training issue.  The folks in charge of inventory thought that because the default location for a

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Updating Customer Addresses In Fishbowl

Here at ACSI we do a lot of work via import files.  We recently learned that you cannot update customer addresses in Fishbowl via a mass import/update file.  You can modify customer information, such as terms, but not addresses.  We were able to do an initial import of all the

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