Something we want to make sure we get out to you is the importance of doing a proper backup of your QuickBooks® company file. We have seen one too many times where a client is backing up their entire hard drive to another location, say an external drive, another server, or
Recently we had a client contact us for telephone support when they were unable to connect to their QuickBooks® 2008 Pro File. We spent some time chasing a few error codes, but it didn’t take long for us to realize we were running in circles. Taking a moment to sit
One of our services we have recently received questions on is our Database Maintenance Service. What exactly does that process consists of? While we don’t want to give away all of our secrets, here is a basic overview… The process begins either by filling out our online form or giving
There is a great tool for businesses that have sales or service people out in the field and need to take payments; it’s called Intuit GoPayment. This tool allows anyone with a subscription to process all major credit card payments right from their web enabled mobile phone. There is even
We recently converted one of our clients from a different accounting system; where things are done quite a bit different than they are in QuickBooks®. Once we got them up and running, they went off on their merry way. It wasn’t long however, before we realized that we need to spend
We ran into a bit of a problem today while using QuickBooks®. When one of our folks was out at a client’s, they were trying to run a previous bank reconciliation report. They ran into an error with this report, and only this report. Luckily, they received an error number which led
Recently the question was posed whether or not it was possible to add an EIN to an existing QuickBooks® Payroll Service subscription using your QuickBooks® software. We are happy to say that this is a possibility. However, there are some things to look out for. You wouldn’t want to cause any issues
We were going over a few issues that we had identified in QuickBooks® Enterprise with one of our clients. During the 2 hour meeting one of the salesmen asked why a certain Sales Order was still showing as open. Our first response was, “Because it’s not closed,” which we quickly followed
I came across a client who was having trouble printing a packing list, in QuickBooks® Enterprise 2010, that displayed only one of the items on an invoice. Here was there question followed by our answer. Q: I have a Sales Order that has three items on it. Two of the items
Why doesn’t my inventory appear in the drop ship section of the inventory module in Fishbowl? This is a question we recently fielded from one of our clients. After some review, we uncovered a training issue. The folks in charge of inventory thought that because the default location for a